Return and Refund Policy
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Return period: Customers have 14 days after receiving their item to request a return.
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Return Eligibility: To be eligible for a return, the item must meet the following criteria:
- It must be in the same condition as received.
- It must not have been worn or used.
- It must have the original tags attached.
- It must be in its original packaging.
- Customer must provide proof of purchase or receipt.
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Start a return: Customers can initiate a return by contacting DAILY&CO at wyylde.shop@dailyandco.zendesk.com The company will then provide a return shipping label and instructions on how and where to send the package. Items returned without prior authorization will not be accepted.
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Damaged or incorrect items: If customers receive a defective, damaged or incorrect item, they should inspect it upon receipt and contact DAILY&CO immediately. The company will evaluate the problem and work to resolve it.
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Non-returnable items: Certain items are not eligible for return, including perishable goods, personalized products, personal care items, hazardous materials, flammable liquids or gases, sale items, and gift cards. Customers with questions about specific items should contact the company for clarification.
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Exchanges: The policy suggests that the fastest way to obtain a desired item is to return the original item and, once the return is accepted, make a separate purchase for the new item.
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Refunds: After receiving and inspecting the returned item, DAILY&CO will notify the customer of the approval or rejection of the refund. If approved, the refund will be automatically processed to the original payment method. It is important to note that the time it takes for the refund to appear on the customer's account may vary depending on their bank or credit card company.
Customers are encouraged to contact wyylde.shop@dailyandco.zendesk.com for any questions or concerns related to returns.